In the context of the Distance Selling Act, when making purchases via the internet, the consumer is entitled to a cooling-off period of 14 days after delivery of the product. Within this period, products may be returned without giving a reason, provided that the product is undamaged, unopened / opened and unused. The customer must pay the postage costs for the return.
If a product "does not fit", we always ask you for the reason for this, so that we can display our information about the suitability of our products in relation to the various brands and models as well as possible.
If you have ordered a wrong product, you can simply indicate this, this does not affect the return of your money within the set conditions, but we know that the product compatibility data was not incorrect.
Because the shipment always takes place at the expense and risk of the customer, the package must be properly packaged and sufficiently stamped. Insufficient postage will be refused by us.
You return your order to:
gras-maaier-bladen-enzo.nl
Toernooiveld 21
1359JL Almere
When the returned goods are complete, undamaged, unopened / opened and unused, we will refund the purchase price paid by you to your account within 5 working days.
If you want to return an unopened and unused product after 14 days?
In this case we will make an exception and the purchase price of the products will be refunded to you.
In the event of a price increase, a maximum of 100% of the purchase amount of the product will be refunded.
In all cases, the payment costs and / or the shipping costs are not refunded.
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